Training icon

Sample website – CAS

UX

The College of Arts & Sciences website was my baby for over a decade. There is a lot of my DNA embedded into this site. It was for this site, the 16 department sites, the 20 center and specialized sites, and the over 700 faculty sites that we set up a usability and training facility to incubate and share the use of technology for teaching, administration, and marketing.

Check out the College of Arts & Sciences at Illinois State University

College of Arts & Sciences at Illinois State University

Some elements of the site

  • Utilizes a web-based CMS
  • New feed from WordPress multisite also tied to email RSS feed
  • Custom filtered feed per 16 departments within the college
  • Courses listing tied to database and filtered per department
  • Applications tied to database and filtered per department
  • Faculty productivity system, Digital Measures, with data feeds both to the college site as well as individual faculty sites
  • SharePoint intranets for committee work, job searches, shared documents, internal forms, annual reviews, workflows, and grant submissions.
  • SharePoint custom web templates created for faculty website CMS system
Virtual Instructor Led Training

Methods – Classroom Engagement and Online Facilitation

Training

I did my Master’s thesis on classroom enrichment. One of the most actionable items I would work with new professors or new trainers on is how to make class more engaging. Here is a PPT I put together for online facilitation

It includes the following sections:

  • Microsoft TEAMS tips
  • Foster Community
  • Active Learning Strategies
  • Foster Engagement
  • 9 Ways to increase online engagement

Please look in the notes sections for sources and references.

Microsoft Planner logo

Tool – Microsoft Planner

collaboration

Planner is great as a stand-alone but I also like to use it integrated into Microsoft Teams.

Here is an example of a huddle board where I utilized Planner for intake, general team updates, and to share innovations (new things you are trying out).

Each team would also use a backlog board in Planner for their task lists.

Tagging each task by person allowed individuals to also add a Planner icon to Teams so they could see all of their tasks across multiple channels and Teams.

This made it easy for me to check projects at the macro level across teams but also at the micro level when meeting with individual team members.

Icon conference

Tool – Version One

collaboration

One of the tools that our project management office introduced me to using for Agile was Version One. At first, I thought it was a lot of extra work to fill out the stories, tasks, hours, etc. Where the payoff happened was when there were more tasks than resources and it was easy to demonstrate the discrepancy. One of the big mantras for Agile is “It makes the work visible” and this is a tool that makes that happen! Being able to use data to prioritize work or showcase the need for resources makes it easier to have those planning conversations.

Learn more about Version One

Example of a Version One task list

Example Version One task list

Example of a Version One report showing expected versus actual

Example Version One Report

Microsoft Teams logo

Tool – Microsoft Teams

collaboration

What I love most about Microsoft Teams is the ability to repurpose it from development to training to mentoring to ongoing coaching to meetings.

To protect the propriety of the work examples, I blurred out individually identifiable information. In the example above, there are multiple teams.

  • Overall Learning & Development team
    • Channels for each audience centered team within the Learning & Development team (this allows for teams to share and copy materials and tasks from group to group)
    • The entire team can view items on all channels
    • It is easy to reallocate person from channel to channel as needed
    • Many people were on multiple audience teams
  • Teams per class
    • Materials reused per class
    • Changed out students as needed
  • Teams per office location
    • Easy to transition from accessing items in class (especially for new hires) to accessing them in their office location after training
    • Special channels could be created for seniors, mentors, or special project groups
  • Mentor channels and Supervisory coaching channels within the office teams
    • Supervisors could join mentor meetings to observe live client calls and view screens
    • Mentors utilize the same system as they do for training and coaching meetings

Scenario 1: Twenty people from the Learning & Development team attend a Monday intake huddle. The items to triage are posted on the huddle planner board. Item are then copied to the backlog planner board as needed, prioritized, and allocated by the audience teams.

Scenario 2: A new hire employee is a student in a class where they access materials and meet in Teams. They then see a new team once they go into mentoring but the process is the same. The location where they meet with their Supervisor is in a private channel. All of the skills transfer.

Scenario 3: A newly hired employee has several sessions with a peer mentor throughout training where they share their screens to show the processes they are following. A Supervisor or other leader can see a camera icon when the mentoring sessions are occurring and can join the meeting to be able to observe or assist. This same process can be utilized for live coaching or for guest observers.

Scenario 4: If a Supervisor goes on vacation, they can access their own private channels to allow a colleague to cover for them. There is no need to contact IT to set up the custom permissions. It is also easy for a Manager to add new employees on to a team as people transition to other positions. It is all web-based and accessible through a mobile device as well.

Microsoft Project logo

Tool – Microsoft Project

collaboration

No one does Gantt charts like Microsoft Project!

No matter how good you plan, there is always something that changes that will cascade to other things. I have done all sorts of gymnastics to try to recreate this relationship with Power Automate, Excel, Planner, and other tools but I have not found anything that works as smoothely.

Sample Reggienet Screen in Sakai

Tool – Learning Management Systems

Training

I have utilized multiple Learning Management Systems while I was the IT Director and an Adjunct Professor at Illinois State University. The most recent was Sakai.

Sakai

Sakai was called “ReggieNet” after the mascot Reggie Redbird. Here is a page with more information on how this tool is used for teaching.

Other systems I used or administrated:

  • Blackboard
  • WebCT
  • Moodle
  • Mallard

Here is an example of a student gradesheet from the ISU website linked above: