Ah, where would we be without the foundational work of Don Norman. I originally read this as a recommendation from a Psychology professor when I was an undergraduate. It is rare that some of these principles are not included in one of my project reviews in some shape or form. For example, I was reviewing an Articulate module and said “For items to address, there is a need for constraint on the path choices on the opening slide, the review button has low visibility, and the feedback is inconsistent on the quiz slides” to not only indicate where an issue existed but also why.
